Privacy Policy

Privacy Policy

Muevy, its Exchange Partner and mDirect App use and protect the information provided when using the app.

mDirect carries out its activities in order to guarantee the privacy of its users. The data requested that identifies users is only used for the activities described in these terms and their topics. User information may be shared with the Central Bank of Brazil when requested.

This policy may change from time to time, so we recommend that you check this page periodically to ensure that its content suits your needs.

Information will be collected from users such as: name, email address, telephone number, home/business address, among other information relevant to the development of the activities of Muevy and its Exchange Partners.

The information is collected to understand your needs and provide you with a better service, and in particular for: maintaining internal records; improving our products and services; sending promotional emails about new features, special offers and other relevant information; contacting you and using your comments to personalize the website to meet your needs.

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic and managerial procedures to protect the information we collect.

Our website may contain links to allow you to easily visit other sites of interest to you. However, once you have used these links to leave our website, please note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide when visiting such sites and this privacy statement does not govern such sites. You should exercise caution when consulting the privacy statement applicable to the website in the matter.

Under no circumstances will the personal information provided by users of the mDirect Application be given away, sold or distributed. In accordance with the Data Protection Act, you can request details of your personal information that we hold, for a small fee, by sending an email to

If any of the information you have provided is incorrect or incomplete, please send us an email at the address above, requesting that it be corrected..

All information, graphics, text, designs, content, structure of the Application are the property of or licensed to mDirect and are protected by Brazilian and international copyright laws. The content may not be reproduced, transmitted or distributed without the prior written consent of mDirect/Muevy.

All trademarks, service marks, trade names, logos and graphics identifying mDirect/Muevy and its services (the “Marks”) are owned by or licensed to mDirect/Muevy. The Marks or the Content must not be used without the prior written consent of mDirect/Muevy.

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